Refund and Returns Policy for Flashfind.store
Thank you for your interest in Flashfind.store! Since we offer digital products, our refund and return policy is a little different from those for physical products.
Due to the nature of digital downloads, all sales are final. Once a digital product is purchased and downloaded, we cannot offer refunds or returns.
Here are some reasons why:
- Instant Access: You receive instant access to the digital product upon purchase.
- Difficulty in Revoking Access: It’s difficult to guarantee that a downloaded product hasn’t been copied or used after a refund is issued.
However, we understand that there may be extenuating circumstances. We will consider offering a refund or store credit in the following situations:
- Accidental Duplicate Purchase: If you accidentally purchase the same product twice, please contact us within days of your purchase and we’ll be happy to issue a full refund.
- Significantly Not as Described: If the product you downloaded is substantially different from what was described on our website, please contact us within days of your purchase. We’ll investigate the issue and may offer a full refund or store credit.
- Technical Issues: If you encounter technical problems downloading the product, please contact us. We’ll do our best to help you resolve the issue. If we cannot resolve the issue and it prevents you from accessing the product, we may offer a full refund or store credit.
How to Request a Refund or Store Credit:
If you believe you qualify for a refund or store credit under the terms of this policy, please contact us within days of your purchase. Be sure to include your order number and a brief explanation of the reason for your request.
We will review your request and respond within [contact us] business days.
Please note:
- We reserve the right to deny any refund or store credit request that we believe does not meet the criteria outlined in this policy.
- Refunds will be issued to the original payment method used for the purchase.
We appreciate your understanding!
Contact Us:
If you have any questions about this Refund and Returns Policy, please feel free to contact us.